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August 04.2025
2 Minutes Read

Closing the Gap: How an Operating Model Transforms Business Strategy

Business professionals strategizing at conference table for operating model.

Understanding the Importance of Operating Models

In today’s fast-paced world, businesses face a daunting challenge: closing the gap between strategy and performance. Research indicates that even top-performing companies fall short of their strategic potential by a staggering 30 percent. This shortfall often arises from outdated organizational structures that do not align well with contemporary needs. For many leaders, simply reorganizing their teams or revisiting their company’s org chart isn’t enough to address these inefficiencies.

Rethinking Organizational Structures

Instead of just tinkering with the organizational layout, it’s crucial for leaders to rethink their operating models entirely. A strong operating model helps align employees with organizational goals, ensuring that everyone from the top executives to the frontline workers embrace the company's strategy. This commitment is more vital than ever as the landscape evolves rapidly, driven by technological advancements and shifts in workplace dynamics.

Reconnecting Commitments After COVID-19

Post-pandemic challenges have left many employees feeling disheartened, constantly flipping between various modes of work. It’s essential for organizations to create sustainable work experiences that encourage genuine belief in the company's mission. An effective operating model tackles this sense of exhaustion head-on—providing clear, manageable pathways for employees to contribute meaningfully to their company’s future.

The Role of Decision-Making in Successfully Implementing Strategy

One of the most significant mistakes businesses make is not effectively equipping their teams to make informed decisions aligned with the strategy. This gap in understanding can lead to frustration among employees who may feel lost and disconnected from the objectives of their organization. Leaders must clarify the decision-making processes so that everyone understands their roles and how they directly contribute to achieving strategic goals.

Identifying Key Roles that Drive Value

To sharpen focus on what matters most, organizations should identify critical roles that drive their success. Research suggests that a small number of roles often account for a large percentage of value creation within a company. Emphasizing these ‘top roles’ allows organizations to invest in talent development strategically and ensure that efforts are aligned with performance outcomes.

Industry Examples of Effective Strategy Implementation

Many companies that have successfully revamped their operating models serve as great examples. For instance, businesses in tech have frequently found that aligning teams around a unified vision allows for quicker responses to changes in the marketplace. These organizations demonstrate that a strong commitment to strategy, coupled with a clear operating model, fosters resilience and innovation.

Conclusion: Take Action to Transform Your Strategy

In order to period safely through the challenges of the modern business landscape, it’s essential for leaders to evaluate and reimagine their operational approaches. Embracing changes that support employee engagement and decision-making empowers everyone to contribute to their organizational goals. The key takeaway is this: a well-designed operating model not only enhances strategy execution but also inspires companies to reach their fullest potential. Start drafting your blueprint for success today!

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