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January 10.2026
2 Minutes Read

How to Achieve High-End Remodeling Growth and Enhance Client Experience

Video call about client experience in remodeling projects.

Transforming Client Experiences in Remodeling

In the world of home remodeling, clear communication and structured systems are vital for success. In a recent episode of the Contractor Growth Network Podcast, the host Logan chats with Andrew Nuhfer, the founder of AKN Interiors, who shares how he scaled his remodeling business to over $3 million in annual revenue while managing up to 20 projects simultaneously. Through practical insights, Nuhfer illustrates the importance of a client-first approach in modern remodeling.

In 'The Client Experience System Behind a $3M Remodeler (ft. Andrew Nuhfer)', the podcast dives into modern strategies for enhancing client experience in remodeling, prompting us to analyze these key insights further.

Setting Expectations for Success

One of the key takeaways from Nuhfer's journey is the significance of setting early expectations. Instead of just focusing on craftsmanship, he emphasizes that transparency in pricing and project timelines is crucial. By clarifying what clients can expect, from budgets to project stages, Nuhfer has built a foundation of trust, which is especially important in an industry filled with challenges.

The Role of Communication in Project Management

In Andrew's experience, managing 15 to 20 projects at once doesn’t have to be chaotic. He credits much of his efficiency to using tools like JobTread, which streamline daily communication among team members and clients. This tool not only keeps homeowners updated but also helps track schedules, work orders, and daily logs to prevent miscommunication.

Hiring for Success: Skills Over Experience

Hiring the right team is another essential aspect of Nuhfer's approach. He believes that effective communication skills should be prioritized over mere construction experience. This focus helps create a cohesive team that understands the value of a positive client experience. Subcontractors and employees who align with the company’s communication ethos can greatly enhance the remodeling process.

Sustaining Trust Beyond the Finish Line

Nuhfer also discusses the importance of post-project follow-ups. Once a remodeling project is complete, contacting clients to ensure their satisfaction can establish long-term relationships and lead to fruitful referrals. Investing in client trust by handling missed expectations and tough conversations openly creates a resilient business model.

The Lessons Learned

Reflecting on his career, Nuhfer shares several lessons he wishes he knew at the start. The journey from being an employee to owning a successful business taught him that treating remodeling as a partnership—rather than simply a transaction—yields the best results.

Craft a Better Future in Contracting

If you're in the contracting business and aspire to enhance your client experiences, Andrew Nuhfer's insights offer a roadmap. By implementing structured systems, maintaining open lines of communication, and prioritizing client needs, you can navigate the complexities of remodeling with confidence.

To learn more about improving your contracting business and the latest strategies, visit the Contractor Growth Network for expert resources and support!

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01.10.2026

Exploring Ketosis: A Tactical Guide for Better Mood and Cognition

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Unlock the Power of Ketosis for Mood, Cognition, and Brain Health

Explore how ketosis can enhance mood, cognition, and long-term brain protection with insights from Dr. Dominic D'Agostino.

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Should I Be Concerned About My Child’s Screen Time? Ask These Key Questions

Update Balancing Screen Time: A Thoughtful Approach for ParentsIn a world increasingly dominated by technology, the conversation around children's screen time has intensified, becoming a source of concern and confusion for many parents. Do we really need to panic about our kids’ screen time? As a psychologist, I suggest asking yourself four critical questions to ascertain whether you need to intervene.Understanding the Hype: Is the Alarm Justified?The recent media frenzy around the impact of screens has been fueled by popular books, like Jonathan Haidt’s *The Anxious Generation*, and various alarming reports about the mental health deterioration in youth. While these concerns are valid, is the link between screen time and negative outcomes as firmly rooted in evidence as some suggest? Research indicates that while excessive screen time can indeed detract from essential activities like homework and sleep, it doesn’t inherently harm all children. Some studies show that screens can enhance social interactions—for instance, maintaining connections with family members across distances.Four Critical Questions for ParentsAccording to psychologist Constantin Patrascu, understanding the broader context of your child’s screen usage is crucial. Here are four questions to guide your reflection:Is your child getting enough sleep and exercise? If the answer is yes, chances are screen time isn’t a significant problem. But if tech keeps them from playing outside or enjoying a good night’s rest, it's time to reevaluate.Are they keeping up with schoolwork? If school performance begins to lag, excessive screen time might be a contributor. Monitor their academic responsibilities alongside online habits.Do they spend quality time with family and friends? Family bonding moments shouldn’t be sacrificed for screen time. If tech is becoming a barrier to relationships, implementing limits is vital.Are they engaged in enjoyable non-screen activities? Encouraging interests outside of screens can help mitigate dependency.Setting Healthy Boundaries: Strategies for Screen ManagementIf after reflecting on these questions you decide that boundaries are needed, consider these actionable strategies:Utilize Apps: Apps like ScreenTime can help you monitor usage effectively without setting strict prohibitions. This encourages a balanced approach.Have Tech-Free Zones: Places like the dinner table can be designated as tech-free to promote family conversations and connections. Incorporate Fun: Try making screen time a family activity. Engage in games or educational content together to reinforce a healthy relationship with technology.Consistency is Key: Decide as a family on specific times when screens are allowed. Sticking to these boundaries can help minimize resistance.Focus on Alternatives: Create an activity menu with your child, allowing them to choose outside interests they want to pursue. This builds excitement for non-screen hobbies and encourages a lifestyle blend.Conclusion: Promoting Healthy HabitsBy reflecting on the impact of screens in your child's life and actively engaging in setting thoughtful boundaries, you can foster a healthy relationship with technology. Remember, the goal is not just to limit screen time, but to ensure that it doesn’t interfere with other essential aspects of their development and happiness.

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